Vicky Keating – Operations Manager
Postgraduate Diploma in Human Resource Management; Chartered Member of CIPD; BACP Accredited; Workplace Mediation (OCN); Coaching & Mentoring (ILM 5)
I am the Operations Manager responsible for updating and maximising the efficiency of the day to day operational procedures including handling all new client referrals. I will be conducting research, both internally and externally, in order to inform the development of policies and procedures ensuring SkyBlue continues to honour its commitments to both clients and counsellors.
Since graduating in Human Resource Management 20 years ago I have held a number of senior HR positions in a variety of industries. I have expertise in key areas such as Employee Relations, Compensation & Benefits, Recruitment, Organisational Development and International HR.
Working so closely alongside people was something I really enjoyed. Supporting and developing both managers and employees grew my passion of enabling people to be the best they can be.
This led me to studying for a Diploma in Counselling. I undertook the training and qualified in Adlerian Counselling in 2010. I volunteered in a number of organisations predominantly working with teenagers and young people whilst building a private practice providing counselling for both young people and adults.
I achieved accreditation status with the BACP in 2016.
Keen to continue supporting people both inside and outside the workplace I am also a qualified Coach & Mentor and a Workplace Mediator.